Salesforce has its fingers in many pies when it comes to tracking customers, customer service and marketing, but up until now it left field service to third parties like ServiceMax. That changed today when the cloud giant announced a new field service product they have dubbed Field Service Lightning. Salesforce licensed parts of their new solution from ClickSoftware for hard bits… Read MoreTuesday, March 15, 2016
Salesforce takes on ServiceMax, Microsoft and Oracle with new field service product
Salesforce has its fingers in many pies when it comes to tracking customers, customer service and marketing, but up until now it left field service to third parties like ServiceMax. That changed today when the cloud giant announced a new field service product they have dubbed Field Service Lightning. Salesforce licensed parts of their new solution from ClickSoftware for hard bits… Read More
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