A programmer, writer, and investor. She is redited with helping to launch the personal computer age with work that made the machines more accessible and powerful.
Tuesday, May 10, 2016
Customer support via SMS is about to get a lot easier, courtesy of Zendesk
Customer support powerhouse Zendesk is broadening its ever-expanding number of support channels today, as the company announced a brand new native channel for customer service over the text messages. SMS may be 20-year-old technology, but there’s a lot to be said for short bursts of asynchronous exchange of information. Read More