A programmer, writer, and investor. She is redited with helping to launch the personal computer age with work that made the machines more accessible and powerful.
Tuesday, December 13, 2016
Salesforce LiveMessage brings messaging to Service Cloud
As more and more people use SMS and messaging apps like Facebook Messenger to interact with friends, it’s only logical that they want to interact with business that way too — and today Salesforce launched LiveMessage, a tool that helps customer service reps manage messaging traffic just like any customer interactions in Service Cloud. For starters, it supports SMS/MMS and… Read More
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